EVALUATION OF CAUSES AND EFFECTS OF CONFLICTS BETWEEN CONTRACTOR AND CLIENT REPRESENTATIVES IN NIGERIAN CONSTRUCTION INDUSTRY (A CASE STUDY OF LAGOS STATE)
OLAMOJU, A. M. AND OLAGOKE-SALAMI, S. O., Volume 4 Issue 1, 2020 Pages 69-76, Published: 2021-10-10
Abstract
This research is on evaluation of causes and effect of conflict between contractor and client representative in Nigeria construction industry. The paper aimed at evaluating the causes and effects of conflicts between the contractor and client representatives in Nigerian construction industry. Respondents for this research were chosen using random sampling and questionnaire was distributed to collect data for the research. The data were analyzed using frequency tables and mean score. The result of the study shows that, failure to plan and execute the change of work due to late information from the client representative to the contractor is the major cause of conflicts between them. The impact of dispute on construction project as expresses by both contractor and client representative include Delay, time and cost overrun. The study concluded that several dispute in the construction industry could be resolve through litigation and alternative dispute resolution (ADR). The study recommend that contractor and client representative should ensure communication of potential problems and claims at the earliest opportunities and be courageous enough to settle dispute using alternative dispute resolution (ADR) methods to improve project delivery